Make a complaint about NFL network

So do we get a credit because not only do I not have NFL Channel but I also don’t have ABC after 30 days? This is getting ridiculous. That’s 2 major networks that I’m paying for a black screen. I pay extra for the Entertainment Package. Do I have to be concerned every first of the month to see what channels have been dropped that month? Also, why isn’t Xfinity sending out information by the first of the month to alert everyone? So sneaky. Guess I don’t have to worry about losing more channels because soon as I find another carrier I’m dropping Xfinity after 30+ years. THIRTY YEARS. but I’m done. $258 for basic cable, entertainment package and internet. I’m a one person household who’s retired and I can no longer justify that monthly bill. That’s crazy and I’m stupid for paying it. I need to have my head examined. 

NFL Channel is gone already which I watch every morning since I’m retired. I was furious this morning when I turned to it. I lost ABC Channel April 1. Still have a black screen that’s dark. Didn’t realize it until I went to watch one of the last hockey games of the season. I’m an out-of-market hockey fan so I depend on channels like ABC for NHL viewing. I’m assuming my local Ravens better be available come August because I think pre-season is on ABC locally for my area. I’m a woman who lives alone so I’m not going to a bar to watch my teams play. I must say I rarely watch ABC channel but last I knew that’s considered a major network. I pay $10 extra monthly for the entertainment package because a few years ago they made Turner Classic Movie channel extra, they put that one movie channel in with Red Zone and possibly the NFL Network too. What a weird combination of channels but 2 channels I do always watch. Except for a few other channels, that’s pretty much all I watch. Can’t imagine there are many others like me their favorite channels being TCM and NFL network, lol. I’m so furious right now. I don’t buy any other movie channels just internet and cable plus $10 for entertainment package and I’m paying $258 monthly. I’m an idiot. I’m just one person household. What a fool I’ve been for 30 years and not cutting the cord.  I’m done!!! I’m calling tomorrow then moving on. On top of everything why hasn’t Xfinity sent us a text or email alerting us to the upcoming blackout? I have to Google it to find out what’s going on. Irresponsible. 

Hello @user_9pg9mg, Thanks for reaching out about NFL programming. The agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any related Xfinity Stream and On Demand programming.

Please know Comcast pays programmers to bring you the entertainment you love, and so far, Disney/ESPN has not proposed a deal that Comcast believes is fair for its customers. Comcast continues to work toward bringing back this programming, but only with fair pricing, terms, and conditions for its customers.

I know unexpected changes to your TV lineup can be inconvenient. Thank you for understanding. For more information, you can visit xfinity.com/programmingchanges.