Visitor

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2 Messages

Tuesday, April 7th, 2026 8:22 PM

Major Construction project South San Francisco

Hi, I am a Utility Engineer for a firm the SF Bay that is designing a RR project and one or more of Comcast facilities will need relocated. Please provide me with a contact that assist with this request. 

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Official Employee

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2.2K Messages

2 months ago

 

user_tvnqmh You would need to contact the facilities directly for that contact information.

 

Visitor

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2 Messages

Can you reply with the contact for this area? What facilities Department? Need to speak with OSP ( Out-side Plant) Engineer.

Official Employee

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2.2K Messages

 

user_tvnqmh I am very sorry, we do not have their contact information. We handle residential and business accounts. This is a unique request and is outside our scope of business. I am very sorry.

 

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Administrator

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5K Messages

@user_tvnqmh Thanks again for reaching out. As @XfinityVictor has mentioned, we don't have direct contact for these areas. However, we may be able to get something pushed through the system to have our construction team reach out to you. If you still need help with this, please send us a direction message.

• Click the "Direct Message" icon in the upper right corner where your avatar is. 

• Click the "New message" (pencil and paper) icon just to the right of Conversations

• Type "Xfinity Support" in the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it


Or have a look at our How to send a direct message article.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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