Hi there! We can help with updating your mailing address. The Bill-To address is where paper statements and other mail are sent. Only United States addresses are accepted.
To do so, just send us a direct message with your full name and the address where you have the service.
To send a direct message:
Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary
Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
XfinityEva
Official Employee
•
1.8K Messages
3 months ago
Hi there! We can help with updating your mailing address. The Bill-To address is where paper statements and other mail are sent. Only United States addresses are accepted.
To do so, just send us a direct message with your full name and the address where you have the service.
To send a direct message:
0
0