Visitor
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2 Messages
Madness with AI
I have been trying to schedule an appointment for the last week and a half now and whenever I try or make an attempt your system always revert to an AI assistant, which helps none. I need a scheduled technician to fix my Internet service and you all will not allow that because you keep sending me through this endless loop with AI not solving my problem at all. Can someone please address this!?!?
XfinityMarshante
Official Employee
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597 Messages
12 hours ago
Hello @user_acptli, thank you for taking the time to leave a post. Sorry to hear you're having trouble scheduling an appointment. We'd be happy to assist you with getting one set up. Could you share a bit more about the issue you're experiencing with your internet?
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