Lying representatives

I got a notice that my phone services were going to be shut off. I immediately contacted through chat and was told I wasn’t eligible for a payment plan but he spoke to his “team”

And they allowed me to pay $80 that day and then $50 the following Wednesday.

The very next day I got the same notice that my service was going to be shut off, I contacted them again and this time the lady told me that she had set up a payment plan. Oh what a relief…

Two days later my phone services get shut off, confused I contacted them again and this guy told me that he would fix it and escalated my issue to advanced team and he said that i wouldn’t have to contact them again about this issue and I’d receive an email in an hour stating my services were restored. An hour goes by and the email i received was for a

.99 cent credit 🤯🤯  and I restored

Lines.

I go down to the store and was told there was not a single thing they could find for a payment plan and that there was nothing they could do about it. They gave me

The number for mobile service and I called them and was able to set

Up a plan surprisingly. Waited a couple hours and nothing changed and I contacted again and was told the non number I called set up a plan for the internet. Then he disconnected the chat after an hour of trying to get this sorted out.

to make it worse the first guy made it sound like he did me a

Huge favor and begged for a good review which I did 🤯🤯🤯🤯