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Sunday, June 16th, 2024 9:25 PM

Closed

Loyal customers for nearly six years may jump ship to Verizon

Well, I had already typed out an entire detailed message only to have your site glitch out and lose EVERYTHING I just typed.

Needless to say, my fiancée and I agreed that we would seriously consider seeing what exactly Verizon has to offer…

Speeds aren’t nearly as fast, but they don’t force feed other unnecessary services down our throats, such as unused cable TV and a home phone.


To add, just for being loyal customers for 6 or moreyears, they’re offering to throw in a free pair of Ray Ban Wayfarer Meta Smart Glasses and a 3 year price  lock guarantee at $45 a month!

Honestly we still have yet to pull the trigger on that, and I would love to give Xfinity a chance to rebuttal with an offer.

Official Employee

 • 

1.7K Messages

11 months ago

Thank you for reaching out to us here @Durden8611. I will be happy to check on any options we have for your service from here. Please send us a direct message with the full name and complete address for your service. 

To send a direct message [private message]:

   Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging

   Click the "New message" (pencil and paper) icon

   The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

   - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

   - An "Xfinity Support" graphic replaces the "To:" line.

   Type your message in the text area near the bottom of the window

   Press Enter to send it

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