Visitor
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1 Message
Lower rate internet advertised on tv
I am currently charged $84 monthly for internet service. In your tv ads you promote a 5year rate aof $60 monthly. Do I qualify and what needs to be done? [Edited: Personal Information]
Visitor
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1 Message
I am currently charged $84 monthly for internet service. In your tv ads you promote a 5year rate aof $60 monthly. Do I qualify and what needs to be done? [Edited: Personal Information]
XfinityChelseaB
Official Employee
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2.2K Messages
16 hours ago
Hello @user_n2irpp, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help look at current promotions in your area and how we can get your bill lowered. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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