Lower my bill

Good morning user_a3qhze Thank you very much for taking the time to reach out to us. I can certainly understand wanting to keep your bills under budget and am more than happy to assist you with this. 

If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.

To send a "Direct Message" to Xfinity Support:

• Click "Sign In" if necessary
  
  
• Click the "Direct Messaging" icon or  https://forums.xfinity.com/direct-messaging
  
  
• Click the "New message" (pencil and paper) icon
  The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
  
  
• As you are typing a drop-down list appears. Select "Xfinity Support" from that list