2 Messages

Thursday, January 6th, 2022 12:12 AM


lower bill

The promotional offer i had on my plan ended. I can’t really afford the new price for the same plan and i would like to lower my bill or find another plan with similar speeds for a decent price. 

Accepted Solution

Problem Solver


492 Messages

2 years ago

Hello @alexc55, I appreciate you reaching out to us today! I'll be happy to explore some options to see if we can find you a new promotion. Could you please send our team a direct message with your full name and full address? We look forward to speaking with you soon! 


To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line



2 Messages

1 year ago

If you're looking to lower your bill, here are my suggestions

- Accept a 1-2 year contract for a discount

- Check if Xfinity will give you a loyalty discount as a one time customer

- See if you can change your plan slightly to save money

Check out how to lower your Comcast bill here.

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