U

Visitor

 • 

1 Message

Thursday, June 2nd, 2022 1:31 AM

Closed

Low hanging wires

Hello I have low hanging wires in my back yard some are going to my house the others are going to my neighbors house can you help 

This conversation is no longer open for comments or replies and is no longer visible to community members.

Official Employee

 • 

1.1K Messages

3 years ago

Hello @user_9793ae, thanks for reaching out for help with your wiring. We will be glad to help get this taken care of. To get started, please use the chat icon in the upper right to enter Direct Messaging and send us a message with your full name and full address.

 

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "direct messaging" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

 

Please let me know if you have any questions or run into any problems.

forum icon

New to the Community?

Start Here