B

Visitor

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2 Messages

Monday, May 2nd, 2022 8:01 PM

Closed

low hanging wires

There was a bad storm earlier in the week, which led to branches pulling down wires that are connected to my home. Please send someone over to raise wires to a safe height. Thank you.

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Problem Solver

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637 Messages

3 years ago

Hello and Happy Monday!
Thank you for reaching out to our team here via our very on Comcast Community!
We'd be delighted to help out with getting the downed lines addressed for you, and hope that in midst of the storm that everyone is safe!
Please, feel free to send us on over a message here containing your first and last name, and the full-service address using the steps outlined below so that we can dive right in, and get to work with getting these lines taken care of for you! We look forward to hearing from you! 

To send a "Peer to peer" message:

Click "Sign In" if necessary

• Click the "Peer to peer chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

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