Hello @user_287797, thank you for reaching out to us. Our team will be happy to help with the low-hanging wire! Can you please send our team a direct message with your full name and full address?
To send a "Peer to peer" ("Private") message: Click "Sign In" if necessary • Click the "Peer to peer chat" icon • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Hello @user_b4fc03 Thank you for taking the time to reach out to us on our community forums. I would love to help out with the low wire. If you would please send me your name and service address. I will put in a request with our local team to have someone out asap.
To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat. Click "Sign In" if necessary Click the "direct messaging" icon or https://comca.st/3J0ir1l Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it
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Hello @user_5eb95a Thank you for reaching out through our forum. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
Accepted Solution
CCJimmy
Problem Solver
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492 Messages
3 years ago
Hello @user_287797, thank you for reaching out to us. Our team will be happy to help with the low-hanging wire! Can you please send our team a direct message with your full name and full address?
To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
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user_b4fc03
Visitor
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1 Message
3 years ago
I have this same issue...low hanging wire in backyard.
Help.
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user_5eb95a
Visitor
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2 Messages
2 years ago
There are two low hanging wires hanging above my door for the past year.
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