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Thursday, May 23rd, 2024 6:08 PM

Low Hanging Lines

The previous owners of my home were Comcast customers. There are 3 low hanging lines in our backyard that I believe are all Comcast. At points they are as low as 3-4ft. Is there anyway to have someone come out and verify if they are Comcast and either have them removed or hung up properly? Thank you. 

Official Employee

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1.1K Messages

24 days ago

Hello user_t9h38v

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.

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