Visitor
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2 Messages
Low hanging cable wire in backyard
I have a low hanging cable wire in my backyard from a winter storm and heavy snow. I have tried to report the issue through Xfinity Assistant multiple times and the case keeps getting closed. How do I get maintenance scheduled to put the wire back up?
XfinityThomasD
Official Employee
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1.2K Messages
1 year ago
@Taylor_v410 Thanks for creating a post on our Community Forums. Our team can help create a ticket for our local teams to get the line corrected. We can return to the direct message you've sent to work on this privately and securely.
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