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user_y45xoi
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Sunday, May 11th, 2025 6:49 PM

Low cable wires

My cable wires from the pole to my house have dropped almost in the yard.  Due to weather rain and wind the cable wires from the pole to my house can be reached by hand.

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Updated 

21 hours ago

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EG

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110.3K Messages

21 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityBrianH

Official Employee

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1.3K Messages

21 hours ago

 

user_y45xoi Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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