Thank you for reaching out to us here for help with the low-hanging line, user_3vcseu! You've reached the right place. Did you know you can report an issue like low-hanging cable wires by visiting the Report an Issue page? Simply choose low-hanging or down cable wires posing a safety risk, or, the option that best describes your situation and click Continue. Enter in and make sure all information is accurate, then click Submit. You’ll see a confirmation page as well as receive a confirmation email.
Requests are worked in the order they're received. You'll get emails about the status of your request, and we may contact you for more information if needed. Once we fix your issue, we'll send you an email to let you know everything is all set.
XfinityThomasA
Official Employee
•
2.3K Messages
1 day ago
Thank you for reaching out to us here for help with the low-hanging line, user_3vcseu! You've reached the right place. Did you know you can report an issue like low-hanging cable wires by visiting the Report an Issue page? Simply choose low-hanging or down cable wires posing a safety risk, or, the option that best describes your situation and click Continue. Enter in and make sure all information is accurate, then click Submit. You’ll see a confirmation page as well as receive a confirmation email.
Requests are worked in the order they're received. You'll get emails about the status of your request, and we may contact you for more information if needed. Once we fix your issue, we'll send you an email to let you know everything is all set.
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