Visitor
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1 Message
Low cable line
There is a low cable line in front of mine and my neighbors house, more my neighbors. It's so low some could reach it just standing under it.
Visitor
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1 Message
There is a low cable line in front of mine and my neighbors house, more my neighbors. It's so low some could reach it just standing under it.
XfinityCarolyn
Official Employee
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178 Messages
21 days ago
@user_po767t Thanks for reaching out to us regarding your downed cable line. I do apologize for any inconvenience this may have caused you, and I would be more than happy to assist you today. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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