Abdiel13's profile

New Poster

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1 Message

Tue, Jan 5, 2021 8:00 AM

Low Cable Line

Hello does anybody know how high comcast lines are supposed to be on a telephone pole? The line that runs along the street is very low blocking the entrance to our driveway.

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ComcastChe

Official Employee

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6.1K Messages

5 m ago

Welcome to the Xfinity Forum, @Abdiel13! Thank you for bringing this to our attention. I'm not sure exactly how high the lines are supposed to be. However, if it is hanging low, you've come to the best place to get help with having the line raised. To get started, please send a private message with your full name, as it appears on your billing statement and the numbers associated with your service address. To send a message, click on my name, "ComcastChe," then click send a message. 

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