Visitor

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2 Messages

Thursday, May 28th, 2026 9:17 PM

Loud noise from Xfinity XB6

Hi, I have a XB6 modem that is pretty noisy. This has been going on for months and we are very tired of that constant noise. Tried restarting, blowing with a fan and it is not in a closed storage or anything like that. What should I do? Thanks.

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Official Employee

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2.8K Messages

1 day ago

Thank you for reaching out to our team here. That is definitely an issue we can assist you with from here. You can always swap that modem out for a new device at any Xfinity service center. We can also get a replacement sent out from here for you if needed. 

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