Visitor
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3 Messages
Lost rewards after a move?
Hello! I have just moved as of today and as of today I lost my platinum rewards. Is there a way to get this back?
Visitor
•
3 Messages
Hello! I have just moved as of today and as of today I lost my platinum rewards. Is there a way to get this back?
XfinityChelseaB
Official Employee
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2.2K Messages
8 hours ago
Hello @user_ue1iwe, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. When you moved, did you transfer your services or did you cancel and restart a new account at another address?
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