Visitor
•
2 Messages
Lost Peacock subscription
Hello,
I have been an Xfinity account holder since February. I activated the Peacock offer within February. Now my Peacock account is saying to add a plan. What went wrong?
Visitor
•
2 Messages
Hello,
I have been an Xfinity account holder since February. I activated the Peacock offer within February. Now my Peacock account is saying to add a plan. What went wrong?
Accepted Solution
XfinityNatalie
Official Employee
•
755 Messages
1 hour ago
Greetings, Shana_colorado! Thanks for bringing your lost Peacock subscription to our attention. Could you please try this step and let me know if it still gives you an error message?
-Use the Activation Banner: Go to xfinity.com/activate-peacock (use a private/incognito browser) and log in with your primary Xfinity ID. Look for a banner that says "Ready to activate".
2
0