Visitor

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1 Message

Sunday, September 21st, 2025 5:37 PM

Lost package

Need a real person to find out why package is lost

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Official Employee

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437 Messages

5 months ago

Hey there user_i6ddhw, thanks for reaching out through our community forums! Sorry to hear your package went missing! You've come to the right place for help, and we're more than happy to assist. Did this package include equipment for your home services or was it a device ordered through Xfinity Mobile?

 

Visitor

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3 Messages

yes, it was updated wifi box

Visitor

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3 Messages

It was an update on wifi box

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