Visitor

 • 

1 Message

09/07/2026 6:14 PM

Lost my phone

I lost my phone last night. I need to pay my bill. Can't do that until I can log into my Google account

Oldest First
Selected Oldest First

Official Employee

 • 

2.7K Messages

47 minutes ago

Hey @user_y6ujfy I understand it is a frustrating situation losing your phone and do not worry, when you have a chance, you can use the Online Bill Pay page to make a payment online. 

 

How to Pay Online

 

Go to the Xfinity Bill Pay Page.

Sign in using your Primary or Manager Xfinity ID and password.

Click on Billing & Pay from the top menu.

Select Make a Payment from the drop-down menu.

Choose your payment amount and payment method (such as a saved card, bank account, or Apple Pay).

Review your details and click Submit Payment

 

If the device you lost is an Xfinity Mobil device please see here. 

 

forum icon

New to the Community?

Start Here