fallenstar's profile

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Thursday, February 18th, 2021 2:00 PM

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Lost connections due to Houston Winter Storm

Dear Xfinity custom service,

I lost nearly 2 days of internet and TV connection on February 15 and 16 due to the winter storm. I just wanted to know could I get any kind of credit from this outrage?

Thank you

Leon

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Gold Problem Solver

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3.4K Messages

4 years ago

Hello @fallenstar! Welcome to the Xfinity Forums. I'm so glad to hear your services have been returned and we would love to get you credited for your downtime. Please send me a private message with your first and last name, as well as your service address so I can assist. 

 

 To send a private message, click my name "ComcastTambrey", then click "send a message".

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