Visitor
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1 Message
Loss wages from outage
Hello, I work remotely and I am not on salary, hence today's outage prevented me from earning money, how can I recoop that.
Visitor
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1 Message
Hello, I work remotely and I am not on salary, hence today's outage prevented me from earning money, how can I recoop that.
XfinitySeth
Official Employee
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987 Messages
8 months ago
Hello user_w54p7f 👋 I work from home myself, so i definitely know how it can hurt me when I'm not able to use my services as I need them, and appreciate you sharing your experience with us in the forum!
If you recently experienced any area-wide interruptions, you can request compensation based on the amount of time services were offline by submitting a request by visiting xfinity.com/support/account-management/credits/outage/details. Please let me know if you have any questions about the process!
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