Loss job

@user_d0de25

Thank you for reaching out to our Xfinity Support team, here, on the community forums. First and foremost, I am SUPER sorry to read of your recent employment separation.

As part of our ongoing commitment to keeping you connected, Xfinity is proud to support the Federal Government’s Emergency Broadband Benefit (EBB), a temporary subsidy program available for all tiers of Xfinity Internet service. Lear more, here - https://www.xfinity.com/learn/internet-service/ebb

I would be happy to review your account for cost saving options. Could you please send our team a direct message with your full name and full address? Thanks!

 

To send a "Peer to peer" message:

• Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it