Visitor

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1 Message

Monday, March 9th, 2026 9:01 PM

Loose cable on ground

There is a very long loose Comcast cable lying on the ground and in a pond. It appears to run between two cable boxes behind a condo building. It is dangerous, a tripping hazard and will be damaged when lawn mowing starts. Address [Edited: "Personal Information"]

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Official Employee

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962 Messages

2 hours ago

Hello @user_49860e ! Thank you for bringing this to our attention. Safety is our top priority, and we want to get this resolved for you as quickly as possible. You can submit a ticket directly to our local maintenance teams: https://www.xfinity.com/support/articles/report-an-issue
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