Visitor
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1 Message
Looking to switch to Internet Essentials Plus
I am an existing customer and have QMB/Medicaid; I want to transition to the Internet Essentials Plus plan.
Visitor
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1 Message
I am an existing customer and have QMB/Medicaid; I want to transition to the Internet Essentials Plus plan.
EG
Expert
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120.6K Messages
5 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityBillie
Official Employee
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4.3K Messages
5 hours ago
@user_nemzgb Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. Just to clarify, are you already on our basic Internet Essentials plan and would like to upgrade that to the Internet Essentials Plus? If you are not already an Internet Essentials customer you would need to confirm that you meet the requirements and reach out to our Internet Essentials team. You can learn more here.
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