Looking to renew my contract/courtesy adjustment. Must continue my cable card.

Hi,

I am looking to communicate with a representative who can help me renew my courtesy adjustment or sign up for a new 1-2 year contract.  I really like the current plan I am on.  My courtesy adjustment will expire at the end of this month.  Importantly, I need to keep my cable card active.

I can't find a way to accomplish this online through the billing portal.

Thank you.