Visitor
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3 Messages
Looking to get Gigabit Pro (x6?)
Howdy!
I am looking to get setup with Gigabit Pro and with a bit of Googling, found that I needed to reach out to Customer Support. Is this the right avenue or is there a product page that I can go to where I can check for availability and sign up for a service appointment?
Thanks!
CCZachary1
Problem Solver
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672 Messages
3 years ago
@iFred That is an excellent question. In order to be eligible for Gigabit X6 you will need to meet these requirements. https://comca.st/3DHLTdj
For Gig Pro we would need to submit a serviceability ticket to determine if your home is eligible.
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CCZachary1
Problem Solver
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672 Messages
3 years ago
I am glad to hear that! Yes you can.
Could you please send our team a private message with your full name and full address?
To send a Private message to Xfinity Support from any Forum page:
Click "Sign In" if that prompt is visible
• Click the "Direct Messaging" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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iFred
Visitor
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3 Messages
3 years ago
Thanks for the help!
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