U

Visitor

 • 

2 Messages

Tue, Jun 28, 2022 6:31 AM

Looking to disconnect cable wires from Home

Hi, 


We are planning a demolition of our house. We would like to have the utility cables removed from the home. Where can I get help to do this?

Thanks

-Massimo

Accepted Solution

Visitor

 • 

2 Messages

2 m ago

ok, just to be clear, I can call an electrician to remove the Xfinity cable from the pole to the house? My understanding is that only Xfinity could do this?

Thanks, 

Massimo

Official Employee

 • 

3.3K Messages

Oh my apologies, I thought you were revering to the utility cables within the home. Yes, if you have an areal line we should be able to send a tech out to disconnect the home. Please send us a DM with your name and address so we can get that request submitted for you! :)

 

 

To send a Direct Message, please click on the chat icon on the top right of this page, next to the bell. Make sure to send the message to our singular handle "Xfinity Support" and we will get back to you ASAP.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Official Employee

 • 

3.3K Messages

2 m ago

Hello @user_9b9313. Thanks for reaching out to us here for support. You will want to contact your local electrician in order to have any live cables/lines removed from your home.

forum icon

New to the Community?

Start Here