Visitor
•
2 Messages
Looking to cancel new xfinity home internet
Hello,
I opened new xfinity home internet account. However I had to open a ticket to transfer my family’s mobile lines from my wife’s account to my account which was denied. I’m now looking to cancel the new account opened this week. Please help. Thanks
EG
Expert
•
122.8K Messages
7 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityRaul
Official Employee
•
3.3K Messages
7 hours ago
@pharmaiyub Thanks for reaching out to us via Forums. I would be more than happy to help get your mobile account sorted out. To be able to discuss account specifics, please send a direct message by clicking the chat icon in the upper right corner of the page. Click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Here's a link that includes a guide on how to send a DM https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514.
0
0