Looking for Xfinity Damage Claims Number

@AlexHam So sorry to hear about that situation. I'm not sure how that happened but I'd be happy to open a claim for you. You said you're looking for a claim number, have you reached out already to get that done and do you need an update? Or are you looking to start the process?

@AlexHam

For sure. Can you please send us a direct message with your full name and address for us to get started?

Here's the detailed steps to direct message us:

• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window

• Press Enter to send your message