Visitor
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3 Messages
Looking for my Chat Agent
Hi, this past Sunday I had the absolute BEST Customer service experience I've ever had with any Company. But I was not able to give her/him a rating. How can I do this for that individual now?
Visitor
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3 Messages
Hi, this past Sunday I had the absolute BEST Customer service experience I've ever had with any Company. But I was not able to give her/him a rating. How can I do this for that individual now?
user_b6oez9
Visitor
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3 Messages
1 hour ago
Hi:
On March 8, 2026 I had the absolute BEST Customer Service experience I've ever had with any Company. I have her first name and I know she works out of your Center in India. Can you tell me how I can rate this experience please?
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XfinityOrlandoM
Official Employee
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3.1K Messages
1 hour ago
@user_b6oez9
Thanks for reaching out to us, we're always glad to hear great feedback from our awesome customers. Generally when you reach out to chat support you will receive a notification on how your experience went where you can rate Xfinity and the agent you spoke with.
So, I recommend logging into your Comcast e-mail and checking those dates as those surveys are sent out randomly
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