Contributor
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32 Messages
Looking for a new discounted internet plan
Hi. It would be nice if one of the helpful reps from the past can help contact me to renew my internet plan. Thank you.
Contributor
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32 Messages
Hi. It would be nice if one of the helpful reps from the past can help contact me to renew my internet plan. Thank you.
EG
Expert
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107.1K Messages
22 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityKassie
Official Employee
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1.3K Messages
22 days ago
Click the "Direct Messaging" icon at the top of the page (looks like a text bubble)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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