Frequent Visitor
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8 Messages
Looking for a new deal
I'm a long time customer and the promotional deal I was on is ending in a few days. I'm requesting a representative to respond so we can discuss options. I only want internet service - no telephone or television.
Thank you,
Accepted Solution
XfinityPaula
Official Employee
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1.4K Messages
3 years ago
Hello @jbae I hope you are well! Thank you so much for reaching out to us for help with you account and a new promotion. I would love to check out our options and help make sure that your account and service is working perfectly for you. If you would please send us a direct message with your name and service address I will dig into the details and find something that fits your needs.
To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat.
Click "Sign In" if necessary
Click the "direct messaging" icon or https://comca.st/3J0ir1l
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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user_161448
Visitor
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1 Message
3 years ago
I’m looking for tv internet
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