Visitor

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2 Messages

Friday, August 14th, 2026 9:06 PM

Looking for a final xfinity deal before switching to another ISP

My promotional rate expires soon, and xfinity is offering 1 Gig for $95/month. But new customers get the same speed for 50$/month and Ziply Fiber is offering me 1 Gig symmetrical fiber for $50/month. I'd prefer to stay with Xfinity, but I can't justify paying $45 more per month for the same download speed and slower upload speeds. Can someone from xfinity check whether there is a retention or loyalty offer that gets me 1 Gig service to for cheaper than $95/month, preferably with a multi-year price guarantee? I get that new customers get better offers, but the vast difference in pricing for the same product is crazy. Especially since I can get the same speed elsewhere for much cheaper.

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Official Employee

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2.8K Messages

2 hours ago

Hello user_t29f60 thanks so much for reaching out here via our Xfinity Forums and letting us know about your reservations regarding your upcoming plan expiration.  Both new and existing customers can search for new plan options via our Xfinity Plan Builder. Have you had a chance to look over these already? Is that where you saw the $95 plan, or was this offered by an agent? 

 

Visitor

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2 Messages

I did look there as well. The 95$ plan was offered by the agent and is the same 95$ plan I saw on the xfinity website for my deals.

Official Employee

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2.8K Messages

Thank you for letting me know. I fully understand the desire to have as slow a rate as possible, and we're happy to look over the account to see what alternatives we can offer. 

 

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