Looking for a better plan

user_af8514, I would be happy to go over your options. We do have some great new promotions available with a 5-year plan, no contract, and your modem rental and unlimited data are included in all our new promotions. If you would like to hear more,

send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message