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user_j3x09a
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4 Messages

Tuesday, March 10th, 2026 5:38 AM

Long time customer

I have been a customer since they were Comcast in the late 80s. I can't take all their lies anymore I'm getting older and last time I talked to 1 of there employees it put me in the hospital. I  have a weak heart.  And I just want it over I never want to talk to them as long as I live.

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4 hours ago

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user_j3x09a

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4 Messages

6 hours ago

I believe that they should pay for my hospital bill. After talking to this girl my hart stated hurting 

I'm disabled and my bill was over 1200.00 I was on an EKG all 4 days I was there. They sent me a phone I never asked for.I sent it back and some would say they received it and others would say they didn't. They want to call me a liar. They keep charging me for it. I  contacted a lawyer and he said if I didn't ask for it I'm not responsible for it. What I wanted was a sim card. And it took 2 weeks to Finley get that . They sent me a coaxial cable and I didn't ask for that either. I got them to give me a credit but I never received it. So I'm done with Xfinity after 38 years. The worst part is they don't even care .🇺🇸

Note: This comment was created from a merged conversation originally titled Hospital bill

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XfinityOrlandoM

Official Employee

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3.1K Messages

6 hours ago

@user_j3x09a

Thanks for reaching out to us we do apologize for any inconvenience you're having with your services. You've reached out to the right team that can assist you with any of your Xfinity services needs.

 

To get started please send me a direct message including your first and last name and complete service address

 

 

Here's the detailed steps to direct message us: 

  • Click "Sign In" if necessary
  • Click the "Direct Message” icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

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user_j3x09a

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4 Messages

You can contact me because I don't know how to contact you. 

Sorry 

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4 hours ago

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XfinityOrlandoM

Official Employee

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3.1K Messages

@user_j3x09a

Since you are reaching out to us on the social media platform,  you can't provide us with your personal information here as you'll need to send us a direct message.

 

 

 

Here's the detailed steps to direct message us: 

  • Click "Sign In" if necessary
  • Click the "Direct Message” icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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4 hours ago

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