Visitor

 • 

1 Message

Wednesday, April 15th, 2026 3:44 AM

long history with xfinity/comcast since approximately 1990

All my accounts were previously linked until recently. There were 4 addresses :                [Edited: "Personal Information"].              [Edited: "Personal Information"]                                                          [Edited: "Personal Information"] .              [Edited: "Personal Information"]                                                                                                                                                                                        accounts for :    [Edited: "Personal Information"] and [Edited: "Personal Information"]                                                                                                                                            Since we have been established for so many years our current account does not reflect this long tenure with your company.  In addition, can you please check our current account [Edited: "Personal Information"]  since we are having trouble navigating the website, it is not acknowledging us.  I believe we should be eligible for the Xfinity membership. I would appreciate you checking into this matter for me.  Thank you in advance. 

Oldest First
Selected Oldest First

Official Employee

 • 

2.7K Messages

4 hours ago

Howdy user_0irird

 

Absolutely here to help. Xfinity Membership is an automatic thing these days, what level is it showing for your account? Typically, there is Silver, Gold, Platinum, and Diamond. 

 

Tier Silver Gold Platinum Diamond
Tenure 0–1 year >1–5 years >5–10 years 10+ years
Services One service Two services Three services Four plus services
forum icon

New to the Community?

Start Here