You've reached the right place for help, user_pdi252! As a quick reminder if you have a verified email or mobile number, that’s your Xfinity ID. You can check here if you forgot your Xfinity ID. If you forget your Xfinity password, you can reset it at xfinity.com/password. If you know your password and just want to update it, you can do so at xfinity.com. Please let me know if this info was helpful.