Visitor
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1 Message
Login not working for Xfinity— can’t pay bill!
Hello,
the login screen is not working when I try to log in. I type in my login and password correctly, then get a certification code to my phone and type that in but then it endlessly loads. After some time it gives an error message. Please help my internet bill is due today and I can’t login to pay.
XfinityPaula
Official Employee
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1.7K Messages
22 hours ago
Hello user_49xi2n! Thanks for sharing the log in trouble with us. I'm sorry that you are having trouble with accessing your account, but you are in the right place for help here on our Xfinity Forums!
I have had similar issues like this with some websites when trying to access my account. Thank you for trying to process your payment. Are you able to clear the cache and cookies on the browser or can you use a private/incognito browser to try to access xfinity.com? That may be causing the system to fail loading your account.
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