Beagles4Me's profile

Visitor

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5 Messages

09/18/2026 7:00 PM

login code send to phone

My husband is a user on this account.  His username is [Edited: "Personal Information"].  When he tries to log in he no longer has option to send code to his mobile phone [Edited: "Personal Information"]

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Official Employee

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2.5K Messages

8 hours ago

Hi there and welcome to Comcast! Thank you so much for reaching out to us regarding your email concerns. You are in the right place and we are happy to assist you today. 

 

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.

Here's the detailed steps to direct message us:

  • Click "Sign In" if necessary
  • Click the "Direct Message” icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

Let me know if you have any questions.

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