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rswab10
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Visitor

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2 Messages

Monday, July 13th, 2026 5:12 PM

Locked out of Email

Locked out of a legacy comcast.net email (created as a child, service under my parents who no longer have Xfinity). Password reset requires home WiFi which I don't have. Need help from the CSA team.

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6 hours ago

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XfinityEmilyB

Official Employee

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3K Messages

6 hours ago

 

rswab10 Welcome to our community forum so we can help you gain access to your Email after Xfinity services were disconnected: https://www.xfinity.com/support/articles/using-email-only. When is the last time you were able to sign into your Email successfully? 

 

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