Location for self installation kit pickup

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Hi AshleeDean! Thanks for visiting our Xfinity Forum. We appreciate you choosing Xfinity, and we hope to provide you with service for many years. Please know my team is always here to support you with any service needs. 

You can visit your nearest Xfinity Store to pick up the Self-Installation Kit. I see the nearest Xfinity Store location from your home address is:

2186 Geary Blvd
San Francisco, CA 94115

Please follow this link to view more information and schedule an appointment for that location if needed. We would also love to ensure you get the service successfully installed/setup, so please send us a Direct Message if you would like us to do so. Here are the detailed steps to direct message us: 
 • Click "Sign In" if necessary
 • Click the "Direct Message icon” (upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message