Visitor
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2 Messages
LMTD BASIC HD
I’m being charged $8 every month for some [Edited: "Language"] that i dont even know what it’s about. I already talked to customer service about this and they said they were gonna remove it from my account. If i get charged again next month, i’m switching to AT&T or somewhere else. This is ridiculous, money grabbers.
XfinityJoe
Official Employee
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750 Messages
1 year ago
Hello! @Hulkerz We would be happy to look into any account concerns, Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
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