Thank you for reaching out, @user_egodfg . I'd be happy to help you with your internet service concerns. To better understand what's happening and determine the best next steps, could you please tell me a little more about the issue you're experiencing? For example:
Are you unable to connect to the internet at all?
Are your speeds slower than expected?
Is the connection dropping intermittently?
Are you seeing any error messages or blinking lights on your modem or gateway?
The more details you can provide, the better I'll be able to assist. 💙
XfinityRichard
Official Employee
•
3.5K Messages
10 hours ago
Thank you for reaching out, @user_egodfg . I'd be happy to help you with your internet service concerns. To better understand what's happening and determine the best next steps, could you please tell me a little more about the issue you're experiencing? For example:
The more details you can provide, the better I'll be able to assist. 💙
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