Visitor
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1 Message
Live Representative
I'm without cable for the second day. I find it extremely offensive since I have been a customer for over 15 years and my bill is monthly right at $300 but I cannot get a live representative. No follow-up at all other than AI. This is totally unacceptable
XfinityRaul
Official Employee
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2.9K Messages
3 hours ago
@user_ow0t4d Thank you for reaching out to us via Forums to inform us of the cable service issues you've been experiencing. Have you by any chance checked the Xfinity app to see if there are any service interruptions reported in the area? Are you getting any error messages when attempting to watch TV?
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