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Visitor

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5 Messages

Wednesday, March 8th, 2023 2:54 PM

Closed

Live Person Support - Chat or Phone

How does one speak to a live person in the Xfinity app or via the Support Phone #?

Official Solution

Official Employee

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1.6K Messages

2 years ago

@user_7a987b. I apologize this wasn't the answer you were looking for. I am a live person and can help you via Forums. Here's the phone number to our customer support department if you'd like to speak to someone over the phone 1-800-934-6489.

In the Xfinity app, click the chat bubble icon on the upper right-hand corner. From the More tab in the Xfinity Home app, click Chat with an Agent.

Official Employee

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1.6K Messages

2 years ago

Hello, @user_7a987b. I hope you're having a great day, so far. You're definitely in the right place to get the help you're looking for. In order to get started, can you please send me a private message to Xfinity Support with your full name and full address by clicking the chat icon in the top right?

Visitor

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5 Messages

@XfinityRaul​ That isn't an answer. I am logged in with my account information. You can see that. Answer my question, please.

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