Visitor

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1 Message

Friday, June 26th, 2026 7:58 PM

Live Oak Savannah

Today my internet went out with no explanation.  I’m really tired of the terrible experience I receive as a customer and will be switching providers like all my neighbors.   I’ve been loyal for over 20 years but service is horrible and I’m done. You must not know how terrible your brand reputation is becz you sit idly by as new providers come in and woo your clients with high touch service offered at a value price.  Good day!

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Official Employee

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238 Messages

11 hours ago

Hi there @user_5tfulq Thank you so much for reaching out on our Xfinity Community Forums about your service issue.  I'll be happy to assist.  Can you confirm when did you first start experiencing this issue?

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